Unified Communications (OCS 2007, Exchange Unified Messaging Voicemail, Voice-over-IP Telephony)

As the company name, Convergent Computing (CCO), suggests, CCO has been a key supporter of unified communications, collaboration, mobility, and the convergence of technologies for many many years.

One of the fastest growing areas in business right now the convergence of telephony systems into email, instant messaging, and data communications.  This includes replacing public Yahoo Messenger, AOL Messenger, and MSN Messenger "instant messaging" with a centralized OCS/2007 instant messaging system, replacing old PBX phone systems with new Voice-over-IP (VoIP) systems, integrating VoIP into existing digital phone systems, and tying voicemail into existing email systems.

CCO provides assistance to organizations on Unified Communications including:

  • Assisting with the design, implementation, integration, and support of Exchange 2007 / 2010 environments with Exchange "Unified Messaging" voicemail enabled so that existing phone systems and Voice-over-IP phone systems drop voicemail directly into Exchange.
  • Assistance with the design, implementation, integration, and support of Microsoft Office Communications Server (OCS) 2007 that includes Instant Messaging for centrally managed chat
  • Providing guidance on how to successfully plan, scale, and implement OCS/2007 for instant messaging, Live Meeting data conferences, and mobile communications
  • Arototype testing of OCS/2007 and Exchange 2007 / 2010 features and functionality to confirm functional operations in an organizational environment
  • Integration of OCS/2007 into existing LCS/2005 and other environments where integration is required
  • Providing recommendations and hands-on assistance at extending Exchange and OCS for data logging and retention, message archiving, document management, and information collaboration
  • Securing OCS and Exchange with solutions related to encrypted communications, content filtering, anti-spam / anti-virus scanning, and secure server lockdown
  • Architecting and implementing communications, server, and environment disaster recovery with OCS and Exchange
  • Debugging, problem solving, and supporting OCS and Exchange problems