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Backfill During an Employee Vacation |
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Many times
organizations are challenged to maintain the support of
their network operations when one of their key employees
takes off on vacation. CCO can provide a qualified
individual to backfill during a planned employee absence.
Because
vacations are typically scheduled in advance, a day or two
of cross training can be scheduled before the employees
vacation so that the CCO resource can be prepared to provide
assistance and support from Day 1
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Backfill
During an Employee Unplanned (illness / family emergency
/ etc) Outage |
Sometimes IT
personnel call in sick or have unplanned family emergencies
they need to tend to that causes a support problem for an
organization.
CCO has
qualified personnel on staff that are extremely familiar
with a range of technologies that can backfill during a
unscheduled employee absence.
While the CCO
resource may not know the exact networking environment of
the organization, they are experts at the technology and can
typically learn and adapt quite quickly to various
situations. Or CCO provides contracts where an organization
can have a CCO employee cross trained and "on call" so the
individual is ready to jump in to provide support of the
networking environment with some knowledge of the
organizations system and structure.
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Backfilling for an Employee Who is Out for an Extended
Period of Time (maternity leave / scheduled leave of
absence / etc) |
There are times
when an organization needs a skilled person to fill in for
an employee who is on extended leave, such as out for a few
months on maternity leave, or out on a scheduled leave of
absence. Since the employee is expected to return, the
organization does not want to hire a full time employee to
backfill.
CCO can provide
a qualified individual to backfill during the extended
period on a weekly or monthly basis, and can be terminated
as soon as the employee returns
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Adding a
Contract Resource with Specific Skills to Provide Extra
Assistance During a Project |
During a
project, an organization may have the need to get a resource
that has specific skills that can provide point level
assistance during the project. This might be a DNS expert,
or a Group Policy expert, or a Desktop imaging expert, or
the like.
CCO has
employees with a wide range of skills and experiences where
a particular individual can be directly matched up with the
requirements the organization needs to fill during any stage
of a project
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Adding a
Contract Resource with Specific Skills to Provide
Knowledge Transfer and Hands-on Assistance during a
Project |
Many
organizations want to leverage the skills and experience of
an expert that has done a particular type of work in the
past, but the organization still wants its internal
employees to learn and be prepared to conduct the work on an
ongoing basis.
CCO provides
organizations experts on a daily or weekly basis where the
experts role is to solely provide knowledge transfer to the
clients employees. The knowledge transfer can be in the
form of verbal brainstorm knowledge sharing or even hands-on
assistance and oversight.
These experts
can be added to a team on a hour or daily basis, or they
could be added for a particular length of time throughout a
project
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Adding
"Bodies" to a Short Term Project to Provide a Helping
Hand (facility move / migration project / major
roll-out) |
During major
events such as an office move or a major roll-out,
organizations want to supplement their staff with skilled
resources to provide assistance during a specific phase of a
project.
CCO can provide
several resources whether it's over a week long migration or
over a weekend office move to "lend a hand" at whatever the
organization may require. |
