Convergent Computing Services

Architecture and Design Services

These services utilize the expert consultants CCO has as full time employees that have worked with a variety of technologies, usually 12-24 months prior to the general release of the technology. This provides CCO the ability to provide best practice recommendations, unique proven designs, and methodical plans for implementation based on real world experience.

Some of the Planning and Design Services provided by CCO include:

  • Windows 2003 Active Directory Planning and Design

  • Exchange v5.5 to Exchange 2003 Migration Planning

  • Exchange 2000 / 2003 to Exchange 2007 Migration Planning

  • IP Scheme and DNS Redesign

  • Security Audits and Reviews

  • LDAP / Active Directory Integration Design

  • Clustering / Fault Tolerance / Disaster Recovery Planning and Design Assistance

  • 1-yr, 3-yr, 5-yr Technology Roadmap and Budget Planning

  • Netware NDS to Windows 2003 Co-Existence / Integration / Migration Planning

  • Lotus Notes to Microsoft Exchange Co-Existence Gateway & Migration Planning

  • Active Directory Group Policy Review, Planning, and Design

  • Desktop Imaging and Software Update Design Planning

  • Document Management and Data Management Design Planning

  • Server Consolidation and System "Rightsizing" Planning

 

Implementation and Migration

The implementation and migration assistance services offered by CCO may be CCO led or client led with the ultimate end goal of leveraging the experience and expertise that CCO has amassed over the years at successfully completing technology implementation and migration projects.

Some of the Implementation and Migration Services provided by CCO include:

  • Windows NT4 to Windows 2003 Migration Assistance

  • Exchange v5.5 to Exchange 2003 Migration Assistance

  • Exchange 2000 / 2003 to Exchange 2007 Migration Assistance

  • Single Sign-on / Directory Synchronization Implementation Assistance

  • Virus Proxy Gateway Implementation Assistance

  • Netware NDS to Windows 2003 Migration Assistance

  • Lotus Notes to Microsoft Exchange Migration Assistance

  • Active Directory Group Policy Implementation Assistance

  • Desktop Image and Software Update Implementation Assistance

  • Document Management and Data Management Solution Implementation Assistance

  • Server Consolidation and System "Rightsizing" Solution Implementation Assistance

  • Security Lockdown Assistance

 

Temporary and/or Project Specific Staff Augmentation

There are many times when an organization needs a helping hand of a skilled resource to backfill, provide temporary, or project specific assistance.  A major portion of CCOs business is to provide skilled personnel on a daily, weekly, or monthly rate basis to its clients.  CCO's resources are certified, qualified, and experienced to provide a variety of supplemental support services.

Some of the common Staff Augmentation services provided by CCO include:

  • Backfill During an Employee Vacation

  • Backfill During an Employee Unplanned (illness / family emergency / etc) Outage

  • Backfilling for an Employee Who is Out for an Extended Period of Time (maternity leave / scheduled leave of absence / etc)

  • Adding a Contract Resource with Specific Skills to Provide Extra Assistance During a Project

  • Adding a Contract Resource with Specific Skills to Provide Knowledge Transfer and Hands-on Assistance during a Project

  • Adding "Bodies" to a Short Term Project to Provide a Helping Hand (facility move / migration project / major roll-out)

 

Problem Solving / Debugging / Performance Tuning & Optimization

There comes a time with most network and messaging systems when system performance slows down or a nagging problem just can't be resolved. Many times it's one product vendor pointing the finger at another product vendor with little progress to an end solution.  CCO has expertise across multiple platforms (Windows, Netware, Unix, Mainframe / HP, Compaq, Dell, IBM / SQL, Oracle, DB2 / Veritas, Legato, ArcServe / etc) and works with hundreds of different clients where many problems that are unknown by vendors have already been resolved by CCOs staff. Many times, a quick call and a few hours by a CCO consultant or specialist can get to the root of a problem.

Some of the Problem Solving, Debugging, and Performance Tuning and Optimization Services provided by CCO include:

  • Exchange Database Corruption Problem Resolution

  • LAN / WAN Performance Tuning and Optimization

  • Virus Eradication Assistance

  • AD / WINS / DNS Database Recovery Assistance

  • Proactive Network Monitoring and Management Systems Implementation Assistance